We built this for Solace Health
This isn't a slide deck. It's a working AI voice agent that handles appointment scheduling, rescheduling, and cancellations — trained on your workflows. Call it right now.
Try the Solace Health AI agent
Call the number below or chat with the agent. It handles real appointment scenarios — no scripts, no canned responses.
Call the Solace AI agent
Try booking, rescheduling, or cancelling an appointment. The agent handles it end-to-end.
(320) 377-2328Works on mobile or any softphone. The voice, tone, and personality are fully customisable.
Try the Chat Agent
Ask about appointment booking, rescheduling, or Solace's services. Click the icon in the bottom right corner to start.
Chat, email, and SMS channels available — voice is just the start.
What Lorikeet can deliver for Solace Health
AI-powered patient support that handles the full appointment lifecycle — across voice, chat, and email.
Voice-first, 24/7
Patients call at any hour. The AI handles inbound calls end-to-end — no hold times, no IVR dead ends, no callback queues.
Advocate & physician scheduling, end-to-end
Books, reschedules, and cancels appointments across advocate intros, follow-ups, and physician intakes — knowing the difference between each type and applying the right rules automatically.
Coach + Concierge: a closed loop
You already use Coach to score human agent calls. Concierge handles the same interactions via AI — and Coach scores every single one automatically. 100% QA coverage, zero extra effort. The feedback loop that gets smarter over time.
Healthcare guardrails
No speculation on clinical matters. No promises about patient records. Guardrails keep every interaction on the right side of HIPAA and Solace policy.
Outbound call support
Proactively reaches patients for appointment reminders, missed visit follow-ups, and re-engagement — including voicemail detection and IVR navigation.
All channels, one contract
Voice, chat, email, and SMS — all from a single platform. No separate vendors, no reconciliation headaches. Pay per resolution, not per seat.
How we built this
This demo was built from scratch for Solace Health — not adapted from a generic template.
Trained on your workflows
Appointment booking, rescheduling, and cancellation — each with the right rules. Physician intakes route differently to advocate follow-ups. Same-day notice requirements built in. Missed appointment re-booking handled correctly.
Ready for real integrations
This demo shows the experience. Your production version connects to your scheduling system, patient records, and admin backend — so the AI can check real availability, verify identities, and confirm bookings live.
Coach keeps it honest
Lorikeet Coach scores every AI interaction — catching factual errors, SOP violations, and escalation failures before patients notice. The same tool your QA team already uses, now scoring the AI too.
Ready to Add the World's Best CX AI?
Connected to your actual patient scheduling data. Handling your real support volume. This sandbox is just the start.